This tier presents the most comprehensive platform of services available and is constructed from a mix of activities delivered by directly employed personnel in the areas of catering, cleaning, business support (reception, switchboard, mailroom, IT etc.) and products/services sourced from a limited number of preferred supplier partners with expertise in M&E, Painting & Decorating, Security, Telecommunications, Landscaping and Waste Management.

Effective Service Management, assisted by robust processes and procedures overarch the resulting operating model creating a cohesive, integrated structure as illustrated in the example below;