Ensuring that we have the full support of our people in order to implement new ideas (many of which emanate from the 'front-line') and that we can meet their increasing demands and expectations in the areas of learning and development.

To do this we engage effective communication tools from a web based employee portal, the appointment of 'innovation teams' to local networking events and a clearly defined educational plan. Continuous review of the business plan derived for the customer both in terms of its financial and operational position. Cost vs. budget reporting & analysis, efficiency reviews and productivity mapping are all tools engaged for this purpose together with high levels of client interaction both at a strategic and local level.

All of the current initiatives will continue to be reviewed and developed and as such all who are engaged with the Company can expect innovation to be a regular feature on the operational calendar.