KGB Facility Services Ltd is a relatively new Company associated with the KGB Group, which was originally established in 1994 and today boasts a collective annual turnover of some £25m as a leading provider of cleaning and support services. The 5 year business plan of this new operation, KGB Facility Services Ltd is to build on KGB's well-deserved reputation and create a quality led contract portfolio of Key Accounts' focused on its people and the organisations it serves.
Since its inception (September 2012) KGB Facility Services Ltd has successfully started up new business returning an annual income approaching £4.0M; one of these accounts has sites located in Ashford, Kent and Milton Keynes and another which is headquartered at Canary Wharf, London has a further 31 buildings in prominent towns and cities across the UK.
In addition to cleaning KGB Facility Services is positioned to provide a broad range of cost effective facility support services offered as a single or bundled solution, via highly trained internal resource or in partnership with an elite group of external suppliers. These activities are categorised under cleaning, facility support services and facility managed solutions.
Target market sectors are multi and single site contracts in Commercial, Central & Local Government, Education, Manufacturing, Public Buildings, Retail and Emergency Services where innovative delivery solutions are demanded by a discerning customer base. These will be led by our high calibre service management, inspired by Managing Director David Weddell. Established in East London in close proximity to the motorway and rail network, geographic reach extends across London, the Home Counties, the Midlands and North of England as well as Wales and Scotland.
Irrespective of their source all activities are managed by industry experienced professionals in accordance with clearly defined Service Level Agreements and Key Performance Indicators. Data pertaining to performance output which is, collected via bespoke IT software, installed upon handheld devices and relevant to the service line(s) delivered, is presented to the customer either on-line via a dedicated login or in hard copy format to suit individual requirements.
Further cementing the quality led strategy is a desire to limit organic growth to in order that accounts can be mobilised effectively and a high level of genuine personal attention afforded to all stakeholders throughout the duration of the supplier partnership coupled with the continuation of enviably above average levels of customer and employee retention.