• Our People

    Selected via professional and robust recruitment and vetting procedures, we believe that each of our employees, who are responsible for the self-delivery of the service mix on offer, should have the opportunity to make a difference and as such we are committed to making sure that talent is recognised and that the training and education provided supports the individual not only in the role they are undertaking for the business and our customers but also realises personal ambition and builds upon their key strengths.

    In this space we offer vocational, accredited training alongside mandatory instruction in Health & Safety, Customer Care and Environmental Awareness. The outcome of this investment is the availability of highly skilled employees who work more efficiently in turn providing better and more consistent levels of service upon each and every one of our contracts. This emphasis on learning inevitably leads to positive succession planning evidenced by numerous examples of internal promotion.

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  • Environment & Sustainability

    Here at KGB we measure the impact of our operations on the environment and have in place set targets and objectives for on-going improvement. As well as complying with all relevant environmental legislation we are ISO 14001 compliant and it this in conjunction with our internal culture and actions that confirm our continued approach to sustainability embracing significant effort toward reducing our overall carbon footprint.

    This is achieved through on-going education of our staff in environmental matters and awareness, application of EU Eco-label or EU Flower approved products, providing local employment with a particular focus on the young and long term unemployed, engaging local suppliers and supporting our chosen charities in fund raising and public awareness.

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  • Innovation

    Securing and maintaining a credible position in the current market place demands service providers that not only deliver real value but also continually challenge the operating model in order that the needs and expectations of customer's are consistently met.

    Here at KGB Facility Services we are fully aware of the ongoing challenges placed upon us, in order to bring about innovation in today's workplace and in doing so we strive to sustain a competitive edge via a number of features that support the overall delivery proposition.

    These include keeping abreast of the changes in and the improvements that technology can bring. This extends from the use of iPads installed with customised software to aid field and site management from staff processing, automated purchasing to performance monitoring along with the availability of dedicated customer portal providing on-line accessibility to contractual documentation.

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  • Through the commitment of our people and our dedication to innovation, we are able to deliver sustainable, cost effective solutions across our entire range of Facility Support Services. In doing so the level of attentiveness we provide to every organisation that we work with sets us apart from our competition and is fundamentally key to our success.

CHAS Accredited

CHAS accredited contractor logo

CIWM Affiliated




Contact Us

  • KGB Facility Services

    Anderson House
    11, Twyford Business Centre
    London Road, Bishop's Stortford
    CM23 3YT

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